Last updated: June 2025

​

Please read these Terms and Conditions (“Terms,” “Terms and Conditions”) carefully before using the https://www.frederickmcclainco.com website operated by Frederick McClain & Co (“we,” “us,” or “our”).

​

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

​

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

​

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase, including but not limited to your name, address, and phone number.

​

Price and Payment

Payment for in-person events, coaching services, assessments, or any other offerings must be made within 30 days of receiving an invoice from Frederick McClain & Co, unless otherwise stated or agreed in writing.

​

Delivery

Unless otherwise agreed in writing, any physical products (such as printed materials or books) will be delivered to the address provided by the purchaser. Delivery dates are estimates only and not guaranteed. If delivery is delayed due to circumstances beyond our control, we reserve the right to store the products until delivery can occur.

Customers must notify us of any damage or issues within 24 hours of receiving their order.

​

Return & Refund Policy

Frederick McClain & Co stands behind the quality of its services and offerings. If you are not satisfied with your purchase—whether a workshop, assessment, class, or publication—we offer a 100% money-back guarantee on your investment. Please contact us directly to initiate a return or refund.

​

General Provisions

Frederick McClain & Co maintains a professional, inclusive, and respectful environment. We do not tolerate harassment or discrimination of any kind toward or by clients, team members, or participants, based on race, color, religion, gender, age, national origin, marital status, disability, or any other status protected by law.

Personal Pronouns

Throughout this Agreement, words and personal pronouns shall be interpreted according to the applicable context in terms of gender and number to align with the intended meaning.

​

Links to Other Websites

Our website may contain links to third-party websites or services that are not owned or controlled by Frederick McClain & Co.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. You acknowledge and agree that we are not liable for any loss or damage caused by the use of or reliance on such external resources.

​

Warranties

This website and its content are provided “as is,” without any express or implied warranties. Frederick McClain & Co makes no representations or warranties regarding the accuracy, reliability, or availability of the website or its contents.

We do not guarantee uninterrupted or error-free access and are not responsible for any damage that may result from using this website.

​

Changes

We reserve the right to modify or replace these Terms at any time. If a revision is significant, we will make reasonable efforts to provide notice at least 30 days before the new terms take effect. What constitutes a “material change” will be determined at our sole discretion.

​

Contact Us

If you have any questions about these Terms, please contact us